Tracy's Business Travel Updates
800-807-8018
Tuesday, May 27, 2008
A 'weigh' to beat the system....
With airlines now charging for bags, this may be the best 'weigh' to beat the system.
This compact tool allows you to weight your luggage at home or at the hotel. With easy to read digital display, you can lift up to 100Lbs or 44 Kg, wait for the beep, set the luggage down and read the weight.
Makes a great gift for your traveling employees, can also be customized with your company logo.
For more information, please call: 714-200-2272
Wednesday, May 7, 2008
Business Travel Intelligence: Travel Agents, a thing of the past?
But, when it comes to working with a professional travel agency to control costs, most people have been taught to believe that a travel agent is not necessary to achieve desired results.
Agent VS the Internet
Lets assume you know exactly where you need to go and how long you need to be there.
You search the internet for the best fare, the best times, etc. With any luck – you find a preferred carrier to build your status and collect miles. Let’s assume this research takes one hour.
- BTI #1: Cost of Travel VS Labor - By breaking the cost of booking travel into three categories: time, labor and actual cost of ticketing, you will find that the cost of employees self-booking travel often increases the cost of your companies overhead by inefficiently utilizing your personnel.
Once you find the perfect trip, on the internet, you book it. But when you click "purchase" you find out that there have been additional service fees attached to this ticket! Usually in the neighborhood of $10 - $25 per transaction.
- BTI #2: Finding VALUE versus a cheap deal - Rather than focus on lowest price, take a look at the overall VALUE. The key is to find the best price for your particular needs.
Is this ticket refundable?
What if the flight is cancelled?Who is going to track changes or unused value?
Did you know this ticket value can often be applied to future trips?
- BTI #3 A reliable, resource & personal relationship - Beyond basic reservations and ticketing support, it is becoming increasingly important to have someone in your corner when your trip hits a proverbial ‘bump in the road’. Most airlines outsource customer service to overseas operators and the wait time can be significant. Why not call your personal agency and let them handle everything on your behalf? Chances are they have access to support and options that you may not be aware of.
Now, think for a moment about the following scenario:
An employee books a trip from LAX to JFK for $976.00.
The employee pays out of pocket for a trip (via personal credit card), and submits for reimbursement.
At the last minute, the trip is cancelled. Your employee calls the airlines, who disclose the level of refundability. What happens to the unused ticket when a change or cancellation is made?
It comes down to:
A) Non refundable – incur a $976.00 loss
B) Refundable – $976.00 credit to apply to future use (minus change fees).
Chances are the trip was submitted for reimbursement, but because the ticket was purchased by the employee and the company does not have access to the ticket information, the unused ticket is now available for personal use by the employee.
After a few of these oversights, the cost of lost tickets can have a huge impact on the companies bottom line as it relates to T&E Expenditures.
In most companies, the cost of a thorough audit of every expense report could cost much more than the potential savings. Sadly, this sort of thing happens in most companies more often than they would ever imagine. Sometimes in the upwards of 100’s of thousands of dollars per year, depending on the volume of travel.
So, back to that pesky travel agent – to think, at a minimal cost, you have an extra set of eyes on your travelers, travel patterns, and travel spend.
A good business travel partner will pay for themselves over and over again.
Global Screening Program Launches Monday May 12, 2008
Participants will enter the United States by utilizing automated kiosks located, first at Terminal 4 - John F. Kennedy International Airport, Washington-Dulles International Airport, and George Bush Intercontinental Airport. The process will require participants to present their machine-readable U.S. passport or permanent residency card, submit their fingerprints for biometric verification, and make a customs declaration at the kiosk’s touch-screen. Upon successful completion of the Global EntryTM process at the kiosk, the traveler will be issued a transaction receipt and directed to baggage claim and the exit, unless chosen for a selective or random secondary referral.
To learn more about this program or for application information please visit: www.cbp.gov/xp/cgov/travel/trusted_traveler/global_entry